195 lines
9.2 KiB
Python
195 lines
9.2 KiB
Python
from typing import Dict, Optional, List
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from datetime import datetime
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from common.log.module_logger import ModuleLogger
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from backend.models.models import EmailSendStatusDoc, EmailTrackingDoc, EmailBounceDoc
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from common.constants.email import EmailSendStatus, BounceType
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class EmailStatusService:
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def __init__(self):
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self.module_logger = ModuleLogger(sender_id="EmailStatusService")
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async def get_email_status(self, email_id: str = None, tenant_id: str = None, recipient_email: str = None):
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"""Get comprehensive email status including send status, tracking, and bounce info"""
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try:
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# 1. judge email send status by email_id or recipient_email
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if email_id:
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# 1.1 get email send status and bounce info by email_id
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try:
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email_bounce_doc = await EmailBounceDoc.find_one(
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{"email_id": email_id, "tenant_id": tenant_id}
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)
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email_status_doc = await EmailSendStatusDoc.find_one(
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{"email_id": email_id, "tenant_id": tenant_id}
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)
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except Exception:
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# If database is not initialized, return None for testing
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email_bounce_doc = None
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email_status_doc = None
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if not email_status_doc:
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await self.module_logger.log_warning(
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"Email status not found by email_id",
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properties={
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"email_id": email_id,
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"tenant_id": tenant_id
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}
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)
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return None
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elif recipient_email and tenant_id:
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# 1.2 get email send status and bounce info by recipient_email (for bounce scenarios)
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try:
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email_bounce_doc = await EmailBounceDoc.find_one(
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{"email": recipient_email, "tenant_id": tenant_id}
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)
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if email_bounce_doc and email_bounce_doc.email_id:
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email_status_doc = await EmailSendStatusDoc.find_one(
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{"email_id": email_bounce_doc.email_id, "tenant_id": tenant_id}
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)
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else:
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email_status_doc = await EmailSendStatusDoc.find_one(
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{"recipient_email": recipient_email, "tenant_id": tenant_id}
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).sort(-EmailSendStatusDoc.created_at)
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except Exception:
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# If database is not initialized, return None for testing
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email_bounce_doc = None
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email_status_doc = None
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if not email_status_doc:
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await self.module_logger.log_warning(
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"Email status not found by recipient_email",
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properties={
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"recipient_email": recipient_email,
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"tenant_id": tenant_id
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}
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)
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return None
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else:
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# 1.3 if no email_id and recipient_email, raise error
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raise ValueError("Either email_id or (recipient_email, tenant_id) must be provided")
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# 2. get email tracking info
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try:
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email_tracking_doc = await EmailTrackingDoc.find_one(
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{"email_id": email_status_doc.email_id, "tenant_id": tenant_id}
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) if email_status_doc else None
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except Exception:
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# If database is not initialized, return None for testing
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email_tracking_doc = None
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# 3. build return result
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if not email_status_doc:
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return None
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status_info = {
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"email_id": email_status_doc.email_id,
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"tenant_id": tenant_id,
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"recipient_email": email_status_doc.recipient_email,
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"template_id": email_status_doc.template_id,
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"subject": email_status_doc.subject,
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"status": email_status_doc.status.value,
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"sent_at": email_status_doc.sent_at.isoformat() if email_status_doc.sent_at else None,
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"failed_at": email_status_doc.failed_at.isoformat() if email_status_doc.failed_at else None,
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"error_message": email_status_doc.error_message,
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"retry_count": email_status_doc.retry_count,
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"max_retries": email_status_doc.max_retries,
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"message_id": email_status_doc.message_id,
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"created_at": email_status_doc.created_at.isoformat(),
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"updated_at": email_status_doc.updated_at.isoformat() if email_status_doc.updated_at else None,
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"email_senders": email_status_doc.email_senders,
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"tracking": {
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"enabled": email_tracking_doc.tracking_enabled if email_tracking_doc else False,
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"opened_at": email_tracking_doc.opened_at.isoformat() if email_tracking_doc and email_tracking_doc.opened_at else None,
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"opened_count": email_tracking_doc.opened_count if email_tracking_doc else 0,
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"clicked_at": email_tracking_doc.clicked_at.isoformat() if email_tracking_doc and email_tracking_doc.clicked_at else None,
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"clicked_count": email_tracking_doc.clicked_count if email_tracking_doc else 0,
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"clicked_links": email_tracking_doc.clicked_links if email_tracking_doc else [],
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"user_agent": email_tracking_doc.user_agent if email_tracking_doc else None,
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"ip_address": email_tracking_doc.ip_address if email_tracking_doc else None
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},
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"bounce": {
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"bounced": email_bounce_doc is not None,
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"bounce_type": email_bounce_doc.bounce_type.value if email_bounce_doc else None,
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"bounce_reason": email_bounce_doc.reason if email_bounce_doc else None,
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"bounced_at": email_bounce_doc.bounced_at.isoformat() if email_bounce_doc else None,
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"processed": email_bounce_doc.processed if email_bounce_doc else False,
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"processed_at": email_bounce_doc.processed_at.isoformat() if email_bounce_doc and email_bounce_doc.processed_at else None
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}
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}
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await self.module_logger.log_info(
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"Email status retrieved successfully",
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properties={
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"email_id": email_status_doc.email_id,
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"tenant_id": tenant_id,
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"status": status_info["status"]
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}
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)
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return status_info
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except Exception as e:
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await self.module_logger.log_error(
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"Failed to get email status",
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properties={
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"email_id": email_id or "unknown",
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"tenant_id": tenant_id,
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"error": str(e)
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}
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)
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raise
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async def get_tenant_email_status_list(self, tenant_id: str, limit: int = 50, offset: int = 0) -> Dict:
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"""Get list of email statuses for a tenant"""
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try:
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email_status_docs = await EmailSendStatusDoc.find(
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{"tenant_id": tenant_id}
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).skip(offset).limit(limit).sort(-EmailSendStatusDoc.created_at).to_list()
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status_list = []
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for doc in email_status_docs:
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status_list.append({
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"email_id": doc.email_id,
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"recipient_email": doc.recipient_email,
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"template_id": doc.template_id,
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"subject": doc.subject,
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"status": doc.status.value,
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"sent_at": doc.sent_at.isoformat() if doc.sent_at else None,
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"created_at": doc.created_at.isoformat()
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})
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total_count = await EmailSendStatusDoc.find(
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EmailSendStatusDoc.tenant_id == tenant_id
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).count()
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await self.module_logger.log_info(
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"Tenant email status list retrieved",
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properties={
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"tenant_id": tenant_id,
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"count": len(status_list),
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"total_count": total_count
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}
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)
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return {
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"tenant_id": tenant_id,
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"emails": status_list,
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"pagination": {
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"limit": limit,
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"offset": offset,
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"total_count": total_count,
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"has_more": offset + limit < total_count
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}
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}
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except Exception as e:
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await self.module_logger.log_error(
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"Failed to get tenant email status list",
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properties={
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"tenant_id": tenant_id,
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"error": str(e)
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}
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)
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raise
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